Domiciliary Care in Haverhill & Suffolk —Trusted Support for You and Your Family
We are a CQC-registered domiciliary care provider based in Haverhill, Suffolk. Our dedicated carers support you or your loved one to live safely, comfortably and independently at home.
Domiciliary Care Services in Haverhill, Suffolk & Surrounding Areas
Local, CQC-Registered Domiciliary Care — Right Here in Haverhill
With over 10 years of experience, Haverhill Home Care specialises in domiciliary care for people living in Haverhill, Suffolk and the surrounding CB9 area. We are CQC-registered, directly accountable and locally based — not a national agency operating from a call centre hundreds of miles away. Whether your loved one needs a carer to visit for an hour each morning, several times a day, or requires full-time live-in domiciliary care, we build a package around them — not around what is easiest for us.
For most families, domiciliary care — or “dom care” as it is commonly known — is far preferable to moving a loved one into a residential facility. It allows them to stay in the home they know, maintain their daily routines, and keep their independence for as long as possible. Our carers are matched to each client personally. They arrive on time, they remember preferences, and they build real relationships — because consistency and trust matter as much as practical support.
Our Domiciliary Care Services in Haverhill
Domiciliary Care
Our core service. A trained, DBS-checked carer visits your home at agreed times to help with personal care, washing and dressing, medication, meal preparation and light housework. Visits can be daily, several times a week, or multiple times per day — always built around your routine, not ours.
Live-in Care
A dedicated carer moves into your loved one's home and provides continuous one-to-one support around the clock. Ideal for people who need regular assistance throughout the day and night but want to remain in familiar surroundings rather than move into a residential care home.
Night Care
Overnight support from a trained carer so that you and your family can rest properly. Our night carers are there if your loved one needs assistance, reassurance or personal care during the night — giving the whole family genuine peace of mind.
Companionship Care
Regular visits focused on conversation, companionship and social activities. Loneliness and isolation have a real impact on health and wellbeing — our companionship carers provide consistent, friendly support that keeps spirits high and minds active.
Assisted Mobility Care
Safe support with moving around the home, getting in and out of bed, transfers and physiotherapy exercises. Our carers are trained to assist with mobility needs sensitively — helping your loved one stay active and confident at home.
Health & wellbeing
Routine health monitoring visits to check on your loved one's wellbeing at home. Our carers record observations and flag any changes early — keeping you, your GP and wider family informed and reassured.
Respite Care
Family carers deserve a break too. Our respite domiciliary care steps in when you need time away — for a few days or a few weeks — providing the same standard of dom care your loved one is used to, with no disruption to their routine.
24/7 HealthCare Staffing Solutions
We supply reliable, trained care staff to local care homes across Haverhill, Suffolk and Cambridgeshire — including emergency cover at short notice. Trusted by Care UK, Four Seasons Healthcare and local homes including Symonds, Eastcotts and Cambridge House Care Home.
Why Families in Haverhill Choose Us for Domiciliary Care
Need help with daily tasks and personal care?
A carer can help with your routines, whether it’s tackling time-consuming housework or discreetly providing personal care.
Want to stay at home instead of moving to a care home?
Domiciliary care is now the preferred choice for most families
in Haverhill. It allows your loved one to remain in the home
they know — surrounded by familiar faces, memories and
their own routines.
✔ Struggling with getting around safely at home?
A carer can support you in getting in and out of bed, moving around your home confidently, and aiding with physiotherapy exercises.
Living with a long-term or complex medical condition?
Our carers are trained to support people living with dementia, Parkinson’s, stroke recovery, MS and other long-term conditions — providing consistent, specialist domiciliary care at home.
Want to get out and about but need some support?
Your carer can accompany you on trips to the shops, visits to family and friends, medical appointments or social clubs — so you stay connected to the community you love.
Feeling lonely or isolated at home?
Loneliness has a serious impact on health. Every one of our carers is chosen as much for their warmth and personality as their skills — because a friendly, familiar face makes all the difference.
What Our Customers Are Saying About Us
Christy Hawkins
Haverhill Home Care helped look after my father for the last 2 weeks of his life. In that time we had 8 different carers from different parts of the world with varying levels of caring experience.
They were all very kind, humane, gentle and courteous. Sarah was our most regular carer. She was the most experienced and quickly bonded with my father. She became a friend to the whole family.
Ali managed the team and was our main point of contact, always prompt and courteous with messaging and instructions.
I think the management could do more to ensure carers have proper time-sheets and up-to-date training. I hope the employees feel well supported, they were certainly reliable and positive in their work.
This is a relatively new organisation and if they continue to nurture and invest in their amazing staff they will surely flourish.
Vic Jackson
Provided a care service swiftly (due to a change of circumstances) for my loved one with Dementia, taking the time to understand his needs. Thank you for the supportive and understanding service. Tareq went above and beyond, thank you.
Lynda
Mehedi Hassan
Badhsha 1300
I had a wonderful experience with some of the services offered by Haverhill Home Care💯. The commitment of the staffs towards the services really amazed me. And the response regarding my enquiries was on spot💯. Hats off to the Customer service team for there politeness in handling the queries.👏
Google
Mynul Islam
Mohammad Tareq Omar
Fawad Rahimi
Abdul Wahid
Great service, very professional, they provided best care for my grandmom which she really needed. Highly recommend...
A Ace
What assistance can a carer provide in my own home?
Your dedicated carer is here to prioritize your well-being and promote your independence.
The responsibilities of a home carer frequently include general housekeeping tasks like washing dishes, cleaning the home, doing laundry, and making beds. They are also capable of assisting with meal preparation and providing dignified personal care such as bathing and dressing. Other ways a carer can be of assistance include:
Personal care
Our carers are all trained to offer discreet and sensitive assistance with aspects of personal care, including bathing, dressing, toileting, and continence care.
Household Support
If you’re struggling to find time or energy to manage household chores, your carer can assist with various tasks around the house.
Mobility Assistance
Your carer can support you in getting in and out of bed, moving around your home, and helping with physiotherapy exercises.
Medication Support
Whether it’s collecting medication or assisting with organization and administration, our trained carers are skilled in helping you manage your medications.
Outdoor Activities
A carer can accompany you for outings – whether it’s a trip to the shops, visiting loved ones, or assisting you in attending social clubs and hobbies.
Our Location In Google Maps
Better than a care agency
We have earned widespread recognition as one of the leading home care providers in the UK. A key factor in our reputation is that we operate as a private care provider, distinguishing us from care agencies. This distinction ensures you receive specific guarantees from us, often not offered by many care agencies, including:
- All carers employed directly
- No hidden fees
- Fully regulated care service
- Carer job security


Three simple steps to start arranging your care.....
Step 1 — Call us on 01440 268391
Tell us about your loved one’s needs. We listen, ask the right questions and give you honest advice — no pressure, no sales pitch. We are local, we know Haverhill, and we can often arrange a visit the same day.
Step 2 — Free home care assessment
One of our local care managers visits you at home, meets your loved one and builds a detailed, personalised domiciliary care plan around their routine — not a standard package, but one built specifically for them.
Step 3 — Care starts within 24 hours
We match your loved one with a carefully chosen, DBS-checked carer and domiciliary care begins — often within 24 hours of your first call. We review regularly to make sure everything is working well for your family.
We are fully regulated by the Care Quality Commission (CQC)
Haverhill Home Care is the trading name of Haverhill Health Care Agency Ltd, fully registered and regulated by the Care Quality Commission (CQC).
CQC registration number: 1-18338478124
Every aspect of our domiciliary care service — from carer recruitment to your care plan — is independently inspected and monitored by the CQC. This means you have the assurance that the care we provide meets England’s national standards, every single time.
You can verify our registration directly on the CQC website.
Why is it crucial for a company to be regulated?
The CQC independently inspects and monitors our domiciliary care service against national standards. Their reports are publicly available — so you can see exactly how we perform.
CQC regulation gives families in Haverhill confidence that our domiciliary care service is held to account by an independent authority — not just our own standards.
It means every carer we send to your home has been properly recruited, trained and supervised. It means if anything ever goes wrong, there is a clear process to raise concerns. And it means you are protected.
Haverhill Home care FAQs
Domiciliary care — also called dom care — means a trained, DBS-checked carer visits you at home at agreed times to help with personal care, washing and dressing, medication, meals and light housework. It allows you or your loved one to stayin your own home in Haverhill rather than moving into a residential care facility.
We can arrange domiciliary care within 24 hours of your first call. Our local team will carry out a care assessment, build a personalised care plan and match you with a suitable carer — often on the same day. Call us on 01440 268391 to get started.
Yes. Every carer we employ is fully DBS checked, trained and directly employed by us — not sourced through an agency. Our domiciliary care service is regulated by the Care Quality Commission (CQC), registration number 1-18338478124. You can verify this on the CQC website.
We provide domiciliary care across Haverhill and the surrounding CB9 area including Withersfield, Little Wratting, Kedington, Sturmer, Steeple Bumpstead, Birdbrook and surrounding Suffolk and Cambridgeshire villages. Call us to check if we cover your area.
Domiciliary care means a carer visits your home at agreed times — for example, once or twice a day. Live-in care means a dedicated carer moves into your loved one’s home and provides continuous support around the clock. We offer both services from our base in Haverhill.
The cost depends on the level of support needed and how many visits per week are required. We offer transparent pricing with no hidden fees. Call us on 01440 268391 for a free home assessment and a personalised, no-obligation quote.
Contact with Haverhill Home Care?
We treat our carers like family. Because they are, after all, looking after yours.





